• telehealth
• salary benchmarking
• psychometric testing
• executive outplacement
• organisational design
• team alignment
• employee surveys
• human capital review

urbantelehealth

Urban Medical is a leader in the development of telehealth and related management services. It brings together individuals with a strong background in clinical services and IT&T within the health sector. Our group came together in 2000 to investigate and develop solutions to enhance remote support to remote Specialist diagnostics, retrievals and Intensive Care Units in Queensland and has since extended its programs globally leading the development of leading edge systems.

Our team of clinical, technical, socio-technical and business professionals have established various telehealth services including ICU, Emergence Medicaine, Consultations, Ward rounds and Clinics. Urban Medical vision is to facilitate broader access to health services by developing and supporting innovative practices that link clinicians with their colleagues and patients, irrespective of their location. We draw on significantly more than the experience of an isolated telehealth project in three ways:

• Our teams has collaborated with projects in Australia and Europe and therefore has developed a wide variety of both low and high cost telehealth services.
• Our original projects have progressed to hospital-wide services, and the team has similarly progressed to a thorough understanding of the issues and infrastructure associated with routine use.
• The partnering nature of our projects have provided the core Urban Medical team with a diverse group of technology experts on which to call.

If required, Urban Medical can provide (or has access to) all of the skills necessary to establish and operate telehealth services. The capabilities available through Urban Medical cover all the aspects of a service:

• Establishing an appropriate relationship between participating clinicians.
• Developing protocols for communication and interactions.
• Developing management procedures for telehealth services.
• Identifying types of clinical information required during service provision. (e.g. Xrays; CT; ultrasound video; visual patient examination of reflexes, wounds, respiration; ECG; physiological monitors)
• Identifying, testing and implementing cost-effective technology and "techniques" for conveying clinical information in existing clinical environments.